Refund & Cancellation Policy

At Petals Clothing, we are committed to providing high-quality products and a smooth shopping experience. Please read our refund and cancellation policy carefully before placing your order.

Return Policy

Return Request: Customers must raise a return request within 24 hours of receiving the product.
An unboxing video is mandatory and must clearly show the issue with the product.
The product must be unused, unwashed, and returned in its original packaging with all tags intact.
Once the returned product is received and verified by our team, the refund will be processed.
Shipping charges may be deducted from the refund amount.

Cancellation Policy

Orders can be cancelled only before they are shipped.
Once the order has been dispatched, cancellation requests cannot be accepted.
Refunds for cancelled orders will be processed within 3–7 working days.
For prepaid orders, payment gateway charges (if any) may be deducted.

Replacement Eligibility

Replacement is available only if the delivered product is damaged, defective, or incorrect.
An unboxing video is required to process any replacement request.
Our team will verify the proof before approving the replacement.

For any refund, cancellation, or return-related queries, please contact our support team at petalsclothingcbe@gmail.com.

Petals Clothing

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Refund & Cancellation Policy

Return Policy

Cancellation Policy

Replacement Eligibility